VolkCloud (PTY) Ltd - Privacy Notice

At VolkCloud.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice explains how we collect, use, disclose, and protect your personal data when you visit our website and use our accounting software subscription services.

1. Collection of Personal Information:

We may collect the following types of personal information from you:

- Contact information (such as name, email address, phone number)

- Billing and payment information

Usage data and analytics (such as IP address, device information, browsing activity)

2. Use of Personal Information:

We use the collected personal information for the following purposes:

- Providing and maintaining our accounting software subscription services.

- Processing payments and billing

- Communicating with you regarding your account and providing customer support

- Improving our website and services

- Complying with legal obligations

3. Disclosure of Personal Information:

We may disclose your personal information to third parties in the following circumstances:

- Service providers who assist in the delivery of our services (e.g., payment processors)

- Legal and regulatory authorities as required by law or to protect our rights and interests

4. Data Security:

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.

6. Your Rights:

You have the right to:

- Access, update, or delete your personal information

- Object to the processing of your personal information

- Restrict the processing of your personal information

- Withdraw your consent for the processing of your personal information

Please contact us using the information provided below to exercise these rights.

7. Third-Party Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

8. Updates to this Privacy Notice:

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Notice on our website or by other means.

8. Contact Us:

If you have any questions or concerns regarding this Privacy Notice or our privacy practices, please contact us at:

- VolkCloud.com

- Address: 11 Imam Haron Road, Claremont 7708, South Africa

- Email: [email protected]

- Phone: +27 (21) 035 1411

*** By using VolkCloud, you acknowledge that you have read and understood this Privacy Notice and agree to the collection, use, and disclosure of your personal information as described herein. ***